Every PE acquisition inherits a fragmented stack — a different ERP, CRM, support platform, self-service portal, and client success tool. Arka AI collapses them into a single governed data layer with a live Customer 360 — from Day 1 of close, without a $3M systems integrator.
PE operating partners see it every time: five systems, five data models, no single view of the client. The integration project takes 18 months and costs more than the synergy it creates.
Typical post-acquisition state — all disconnected
No shared client ID. No single truth. Manual reconciliation. Missed signals.
Arka AI's adapter framework reads from every system without requiring rearchitecting any of them. It builds a live, governed canonical client record — and keeps it current every cycle.
Pre-built adapters connect to ERP, CRM, Support, Self-Service, and CS platforms in days — not months. Read-only by default. No schema changes to source systems.
Arka AI resolves client identities across all five system types into a single canonical ID — even when field names, formats, and IDs differ across legacy systems.
A continuously updated, governed client record — contract value, open tickets, product usage, health score, expansion signals, billing status — all in one place.
Any write-back to source systems — updating a CRM record, triggering a support workflow, provisioning access — passes through the full ActionGateway with OPA policy validation and HITL where required.
Every data merge, transformation, and write is logged as a sealed evidence event. PE due diligence teams get a complete, tamper-evident record of the integration state.
Once configured for one PortCo, the transformation blueprint redeploys to the next acquisition in days. Same platform, new adapter credentials. Compound leverage across every deal.
One Arka Outcome Engineer. One governed platform. One view of every client — across every system you inherited.